Updated 8 Oct 2026

Cookie policy

This is the complete list of cookies and other data that daycano.com stores in your browser: who stores them, what for and for how long. The site is run by K&L Rock Simulations s.r.o., Company ID (IČO) 30034221, registered office Jičínská 226/17, Žižkov, 130 00 Prague 3, Czech Republic. How we process personal data in general is described in the Privacy Policy.

What cookies are

Cookies are small files a website stores in your browser. Local storage, session storage and IndexedDB, storage built into the browser, work in a similar way. For simplicity we call all of them cookies below.

What needs your consent

We store essential cookies without consent, because without them the site, or a service you asked for, does not work (sec. 89(3) of Czech Act No. 127/2005 Coll.). Everything else we switch on only with your consent. Until you give it, we do not even load their vendors' scripts. If you refuse, the site works just the same.

Changing or withdrawing consent

Any time, through the Cookie settings link in the footer of every page or the button below. When you withdraw consent for a category, we delete what it left on our site and reload the page so its scripts really stop. Cookies that vendors keep on their own domains follow their policies, and you can delete them in your browser settings. After 12 months we ask for your consent again. We keep a record of each choice, without your IP address, while it is valid and for 3 years after it ends (see the Privacy Policy).

Third-party cookies

Some cookies are stored directly by our vendors, often on their own domains. They follow their own policies, linked next to each vendor in the table. They may process data outside the European Union; details about transfers are in the Privacy Policy.

List of cookies

The list is generated from the site's own configuration, so it matches what the site uses right now.

Essential

The site does not work without them: they remember your cookie choice, language and theme, offers you closed, and the support chat once you start it. They cannot be switched off.

daycano:consent12 months
Remembers which cookies you accepted or refused, and when. We ask again after 12 months.
Daycano (K&L Rock Simulations s.r.o.) · local storage
proptrayd_lang1 year
Remembers the language you picked in the switcher.
Only when you switch the language yourself.
Daycano (K&L Rock Simulations s.r.o.) · cookie
proptrayd_themeuntil you delete it
Remembers whether you want the light or the dark theme.
Daycano (K&L Rock Simulations s.r.o.) · local storage
daycano:promo-seen12 months
Remembers that you closed the welcome offer, so it does not show again.
Daycano (K&L Rock Simulations s.r.o.) · local storage
daycano:promo-bar-hidden-untiluntil the current weekly offer ends
Remembers that you hid the weekly offer bar.
Daycano (K&L Rock Simulations s.r.o.) · local storage
proptrayd:sticky_cta_dismisseduntil the tab is closed
Remembers that you closed the bottom button on mobile.
Daycano (K&L Rock Simulations s.r.o.) · session storage
daycano_support_sid30 days from the last use, 400 days with functional cookies
Links you to your support chat conversation so you can pick it up again.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Daycano (K&L Rock Simulations s.r.o.) · cookie
daycano_support_tids30 days from the last use, 400 days with functional cookies
A signed list of your support conversations, so their history can be shown to you.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Daycano (K&L Rock Simulations s.r.o.) · cookie
daycano_support_active_ticket, daycano_support_active_owneruntil the tab is closed
Keeps the chat in this browser tab on the right conversation.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Daycano (K&L Rock Simulations s.r.o.) · session storage
_fw_crm_v1 year
Freshworks: chat visitor identifier. The current chat version deletes it on our site rather than sets it; listed for completeness.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Freshworks Inc. · cookie · policy
<widget-id>until you delete it
Freshworks: the conversation token and the state of the support chat window.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Freshworks Inc. · local storage · policy
__cf_bm30 minutes
Freshworks (Cloudflare): protects the chat against automated traffic.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Freshworks Inc. · cookie, third party (daycano.freshdesk.com) · policy
FreshworksWidgetuntil you delete it
Freshworks: data of the chat window, which runs from Freshworks' domain (conversation token, unread count).
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Freshworks Inc. · IndexedDB, third party (daycano.freshdesk.com) · policy
_GRECAPTCHA6 months
Google reCAPTCHA: protects the form in the chat against bots.
Only when the support chat shows the form for opening a request.
Google Ireland Ltd. · cookie, third party (google.com) · policy

Name	Who	What for	How long
`daycano:consent` local storage	Daycano (K&L Rock Simulations s.r.o.)	Remembers which cookies you accepted or refused, and when. We ask again after 12 months.	12 months
`proptrayd_lang` cookie	Daycano (K&L Rock Simulations s.r.o.)	Remembers the language you picked in the switcher. Only when you switch the language yourself.	1 year
`proptrayd_theme` local storage	Daycano (K&L Rock Simulations s.r.o.)	Remembers whether you want the light or the dark theme.	until you delete it
`daycano:promo-seen` local storage	Daycano (K&L Rock Simulations s.r.o.)	Remembers that you closed the welcome offer, so it does not show again.	12 months
`daycano:promo-bar-hidden-until` local storage	Daycano (K&L Rock Simulations s.r.o.)	Remembers that you hid the weekly offer bar.	until the current weekly offer ends
`proptrayd:sticky_cta_dismissed` session storage	Daycano (K&L Rock Simulations s.r.o.)	Remembers that you closed the bottom button on mobile.	until the tab is closed
`daycano_support_sid` cookie	Daycano (K&L Rock Simulations s.r.o.)	Links you to your support chat conversation so you can pick it up again. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	30 days from the last use, 400 days with functional cookies
`daycano_support_tids` cookie	Daycano (K&L Rock Simulations s.r.o.)	A signed list of your support conversations, so their history can be shown to you. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	30 days from the last use, 400 days with functional cookies
`daycano_support_active_ticket, daycano_support_active_owner` session storage	Daycano (K&L Rock Simulations s.r.o.)	Keeps the chat in this browser tab on the right conversation. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	until the tab is closed
`_fw_crm_v` cookie	Freshworks Inc. · policy	Freshworks: chat visitor identifier. The current chat version deletes it on our site rather than sets it; listed for completeness. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	1 year
`<widget-id>` local storage	Freshworks Inc. · policy	Freshworks: the conversation token and the state of the support chat window. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	until you delete it
`__cf_bm` cookie, third party (daycano.freshdesk.com)	Freshworks Inc. · policy	Freshworks (Cloudflare): protects the chat against automated traffic. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	30 minutes
`FreshworksWidget` IndexedDB, third party (daycano.freshdesk.com)	Freshworks Inc. · policy	Freshworks: data of the chat window, which runs from Freshworks' domain (conversation token, unread count). Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	until you delete it
`_GRECAPTCHA` cookie, third party (google.com)	Google Ireland Ltd. · policy	Google reCAPTCHA: protects the form in the chat against bots. Only when the support chat shows the form for opening a request.	6 months

Functional

The support chat is prepared as the page loads, so you see new replies even without opening it, and the site keeps your conversation history for longer. Without this consent the chat only starts when you begin a conversation or open your messages.

daycano_support_sid30 days from the last use, 400 days with functional cookies
Links you to your support chat conversation so you can pick it up again.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Daycano (K&L Rock Simulations s.r.o.) · cookie
daycano_support_tids30 days from the last use, 400 days with functional cookies
A signed list of your support conversations, so their history can be shown to you.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Daycano (K&L Rock Simulations s.r.o.) · cookie
daycano_support_active_ticket, daycano_support_active_owneruntil the tab is closed
Keeps the chat in this browser tab on the right conversation.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Daycano (K&L Rock Simulations s.r.o.) · session storage
_fw_crm_v1 year
Freshworks: chat visitor identifier. The current chat version deletes it on our site rather than sets it; listed for completeness.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Freshworks Inc. · cookie · policy
<widget-id>until you delete it
Freshworks: the conversation token and the state of the support chat window.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Freshworks Inc. · local storage · policy
__cf_bm30 minutes
Freshworks (Cloudflare): protects the chat against automated traffic.
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Freshworks Inc. · cookie, third party (daycano.freshdesk.com) · policy
FreshworksWidgetuntil you delete it
Freshworks: data of the chat window, which runs from Freshworks' domain (conversation token, unread count).
Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.
Freshworks Inc. · IndexedDB, third party (daycano.freshdesk.com) · policy
_GRECAPTCHA6 months
Google reCAPTCHA: protects the form in the chat against bots.
Only when the support chat shows the form for opening a request.
Google Ireland Ltd. · cookie, third party (google.com) · policy

Name	Who	What for	How long
`daycano_support_sid` cookie	Daycano (K&L Rock Simulations s.r.o.)	Links you to your support chat conversation so you can pick it up again. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	30 days from the last use, 400 days with functional cookies
`daycano_support_tids` cookie	Daycano (K&L Rock Simulations s.r.o.)	A signed list of your support conversations, so their history can be shown to you. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	30 days from the last use, 400 days with functional cookies
`daycano_support_active_ticket, daycano_support_active_owner` session storage	Daycano (K&L Rock Simulations s.r.o.)	Keeps the chat in this browser tab on the right conversation. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	until the tab is closed
`_fw_crm_v` cookie	Freshworks Inc. · policy	Freshworks: chat visitor identifier. The current chat version deletes it on our site rather than sets it; listed for completeness. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	1 year
`<widget-id>` local storage	Freshworks Inc. · policy	Freshworks: the conversation token and the state of the support chat window. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	until you delete it
`__cf_bm` cookie, third party (daycano.freshdesk.com)	Freshworks Inc. · policy	Freshworks (Cloudflare): protects the chat against automated traffic. Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	30 minutes
`FreshworksWidget` IndexedDB, third party (daycano.freshdesk.com)	Freshworks Inc. · policy	Freshworks: data of the chat window, which runs from Freshworks' domain (conversation token, unread count). Only once you start a support chat or open your messages. With functional cookies the chat is prepared as the page loads.	until you delete it
`_GRECAPTCHA` cookie, third party (google.com)	Google Ireland Ltd. · policy	Google reCAPTCHA: protects the form in the chat against bots. Only when the support chat shows the form for opening a request.	6 months

Analytics

These measure how the site is used so we can improve it. Your browser gets a pseudonymous identifier; we look at the results in aggregate.

_ga2 years
Google Analytics 4: tells you apart from other visitors, so we can see how many people use the site.
Google Ireland Ltd. · cookie · policy
_ga_<id>2 years
Google Analytics 4: keeps the state of your visit (session number and count).
Google Ireland Ltd. · cookie · policy

Name	Who	What for	How long
`_ga` cookie	Google Ireland Ltd. · policy	Google Analytics 4: tells you apart from other visitors, so we can see how many people use the site.	2 years
`_ga_<id>` cookie	Google Ireland Ltd. · policy	Google Analytics 4: keeps the state of your visit (session number and count).	2 years

Marketing

These measure which ad brought you here and what you did next, and let us show you Daycano ads on other sites. This includes keeping the campaign you came from.

_fbp90 days
Meta Pixel: a browser identifier for measuring ads on Facebook and Instagram.
Meta Platforms Ireland Ltd. · cookie · policy
_fbc90 days
Meta Pixel: stores the click ID when you arrive from a Facebook or Instagram ad.
Only when you arrive from a Meta ad.
Meta Platforms Ireland Ltd. · cookie · policy
lastExternalReferrer, lastExternalReferrerTimenot stated by the vendor
Meta Pixel: the last website you came to us from, and when.
Meta Platforms Ireland Ltd. · local storage · policy
_fbleid7 days
Meta Pixel: an event ID, so the same event is not counted twice.
Meta describes it only in its code, not its documentation.
Meta Platforms Ireland Ltd. · cookie · policy
multiFbc, fbcEbpOriginup to 90 days
Meta Pixel: a queue of Meta ad click IDs and where they came from.
Mainly when you arrive from a Meta ad. Meta describes them only in its code, not its documentation.
Meta Platforms Ireland Ltd. · local storage · policy
fr90 days
Meta: delivering and measuring ads, on Meta's domain and under its policy.
Meta Platforms Ireland Ltd. · cookie, third party (facebook.com) · policy
_gac_gb_<id>90 days
Google Analytics linked to Google Ads: details of the campaign you came from.
Only when you arrive from a Google ad and Analytics is linked to Google Ads.
Google Ireland Ltd. · cookie · policy
proptrayd:utmuntil the tab is closed
Remembers which campaign brought you here, so a sign-up or purchase can be credited to it.
Daycano (K&L Rock Simulations s.r.o.) · session storage

Name	Who	What for	How long
`_fbp` cookie	Meta Platforms Ireland Ltd. · policy	Meta Pixel: a browser identifier for measuring ads on Facebook and Instagram.	90 days
`_fbc` cookie	Meta Platforms Ireland Ltd. · policy	Meta Pixel: stores the click ID when you arrive from a Facebook or Instagram ad. Only when you arrive from a Meta ad.	90 days
`lastExternalReferrer, lastExternalReferrerTime` local storage	Meta Platforms Ireland Ltd. · policy	Meta Pixel: the last website you came to us from, and when.	not stated by the vendor
`_fbleid` cookie	Meta Platforms Ireland Ltd. · policy	Meta Pixel: an event ID, so the same event is not counted twice. Meta describes it only in its code, not its documentation.	7 days
`multiFbc, fbcEbpOrigin` local storage	Meta Platforms Ireland Ltd. · policy	Meta Pixel: a queue of Meta ad click IDs and where they came from. Mainly when you arrive from a Meta ad. Meta describes them only in its code, not its documentation.	up to 90 days
`fr` cookie, third party (facebook.com)	Meta Platforms Ireland Ltd. · policy	Meta: delivering and measuring ads, on Meta's domain and under its policy.	90 days
`_gac_gb_<id>` cookie	Google Ireland Ltd. · policy	Google Analytics linked to Google Ads: details of the campaign you came from. Only when you arrive from a Google ad and Analytics is linked to Google Ads.	90 days
`proptrayd:utm` session storage	Daycano (K&L Rock Simulations s.r.o.)	Remembers which campaign brought you here, so a sign-up or purchase can be credited to it.	until the tab is closed

Questions about cookies: admin@daycano.com. Privacy Policy